At IRONLOOTARCHIVE, we value transparency and fairness. This Return Policy outlines eligibility, timelines, and procedures to ensure a smooth and respectful resolution process.
Items purchased from ironlootarchive.com are eligible for a refund if they are returned in their original condition, unused, and in the original packaging. Proof of purchase is required for all refund requests. Products must not show signs of wear, alteration, or damage beyond normal inspection.
Return requests must be initiated within 30 calendar days from the date of delivery. Items returned after this period may not qualify for a refund. Approved refunds are processed within 7–10 business days after the returned item has been inspected and verified.
To initiate a return:
Returned items must include all original accessories, documentation, and packaging materials. Customers are responsible for return shipping costs unless the return is due to a verified defect or fulfillment error. We recommend using insured and trackable shipping services, as IRONLOOTARCHIVE is not responsible for items lost in transit.
Certain items are non-refundable, including final sale products, personalized or custom-made items, and digital goods once accessed or downloaded. Items damaged due to misuse, negligence, or unauthorized modification are also not eligible for refunds.
Our support team is here to assist you with any questions regarding returns or refunds.
Email: support@ironlootarchive.com
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT)